Privacy Policy

1. Introduction

J3 Mall, respects the privacy of the visitor and is committed to take reasonable precautions to protect information consisting of Personal information and `Sensitive Personal Data or Information’ (SPDI) (collectively the “Information”) of visitors of this J3 Mall website and comply with all legal, regulatory and/or contractual obligations related to privacy.

This policy describes the sources of your personal information that we may collect from you or that you may provide to us, our purposes for collecting and processing your information, and our practices for collecting, using, maintaining, retaining, protecting and disclosing that information.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our platforms. By accessing or using our platforms, you agree to this privacy policy.

2. Scope:

This policy applies to all visitors of this website.

3. Information covered by this Policy:

This policy applies to Information collected and processed by J3 Mall and shall comprise the below;

 

  • Personal information is information related to a visitor, or a combination of pieces of information that could reasonably allow him to be identified. Personal information may consist of full name, personal contact numbers, residential address, email address, gender or date of birth. While information such as date of birth in isolation may not be enough to uniquely identify the visitor, a combination of full name and date of birth may be sufficient to do so.

Sensitive personal data or information (“SPDI”) shall include the following;

  • Password;
  • Financial information such as bank account or credit card or debit card or other payment instrument details;
  • Physical, physiological and mental health condition;
  • Medical records and history;
  • Provided however that;
  • Any information that is freely available or accessible in public domain or furnished under any law for the time being in force or otherwise furnished voluntarily by a visitor shall not be regarded as sensitive personal information.
  • Subject to your consent, all Personal Data (including but not limited to phone numbers and email addresses) provided to J3 Mall may be used and retained by J3 Mall and J3 Mall may disclose and transfer (whether in UAE or abroad) the same to J3 Mall’s agents, contractors, any telecommunications operators, any third party service providers, any third party collection agencies, any credit reference agencies, any security agencies, any credit providers, banks, financial institutions, professional advisers, any other persons under a duty of confidentiality to J3 Mall and any of J3 Mall’s actual or proposed assignees or transferees of J3 Mall’s rights with respect to J3 Mall to use, disclosure, holding, processing, retaining or transferring such Personal Data for the purposes mentioned above.

4. Purpose:

J3 Mall shall collect and use Information for legitimate business purposes in order:

 

  • That a visitor may be provided with information or interactive services through this website, to the visitor’s e-mail address or, where the visitor wishes it to be sent by post, to the visitor’s postal address;
  • To seek the visitor’s feedback or to contact the visitor in relation to the services offered on J3 Mall’s website;
  • To process orders or applications submitted by the visitor;
  • To administer or otherwise carry out J3 Mall’s obligations in relation to any agreement that the visitor may have with J3 Mall;
  • To anticipate and resolve problems with the visitor;
  • To create products or services that may meet the visitor’s needs;
  • To process and respond to requests, improve J3 Mall’s operations, and communicate with visitor/s about J3 Mall, services and businesses;

5. Collection of Information:

Only such Information as required to meet the purposes mentioned in this policy shall be collected from the visitor/s. Neither J3 Mall nor its representatives shall be responsible for the authenticity of such Information provided by the visitor/s.

6. Retention, Processing and storage of Information:

  • J3 Mall shall retain Information for only as long as necessary to meet legal or regulatory requirements or for legitimate business purposes as mentioned in this policy.
  • J3 Mall has implemented required security practices and standards in line with the global standards and which is being reviewed periodically to keep pace with business, technology and regulatory changes.

7. Disclosure of Information:

  • J3 Mall shall not use or disclose Information for purposes other than as mentioned in this policy, except with the consent of the visitor providing such Information or as required by law. However, J3 Mall may be legally required to disclose the Information in the following cases:
  • Where the disclosure is necessary for compliance of a legal obligation;
  • Where mandated under the law by government agencies to disclose such Information.
  • Without prejudice to or otherwise limiting Policy, where necessary, J3 Mall may disclose Information to business partners or third parties during the normal course of business for the purposes mentioned in this policy. In such cases, J3 Mall shall only share Information related data when assured that:
  • The Information is processed legitimately and appropriately by the business partner or third party in line with the established consent or in line with legal requirements.
  • The business partner or third party has adopted a reasonable and equivalent level of security practices and procedures to ensure security of the Information shared.

8. How do you contact us?

In case of any queries related to this policy, you can contact our Data Privacy Office in one of the following ways.
  • Email us at (admin@j3mall.com)
  • Call us at (04 323 9976)